
Shipping & Delivery
You can pick up your piece at my shop in Kite, Georgia, or have me deliver it. I don't ship by freight, so every piece is handled by me from the shop to your home.
PICK UP AT THE SHOP
Pickup is free. I'll let you know when your piece is finished, and I ask that you collect it within 5 days. Please come prepared: a table needs a truck or trailer, moving blankets and straps, and at least one helper. Once it leaves the shop, it's in your care, so I can't be responsible for damage during loading or transport.
LOCAL DELIVERY
Delivery is free within 20 miles of my shop in Kite, GA. Beyond that, the fee depends on your distance from my shop, as shown below. The delivery fee is not charged at checkout. After you order, I confirm your address and distance with you and add the fee to your final invoice. If you're not sure which range you fall in, call me. Over 120 miles, I'll quote your delivery individually.
Within 20 miles: Free
20-40 miles: $75
40-75 miles: $150
75-120 miles: $250
Over 120 miles: Quoted individually
Delivery includes carrying your piece inside and setting it in place. Tell me about stairs, narrow doorways or tight turns when you order, because I can't bring in a table that won't fit through your door. Measure your entry before you buy.
WHEN WE SCHEDULE
I'll contact you before I start your build to confirm your details and that you're ready to receive your furniture. This is your chance to delay production. Once your piece is finished, I can't store it, so please plan on a pickup or delivery date within 5 days of the completion notice.
INSPECT IT WHEN IT ARRIVES
Look your piece over at pickup or delivery. If something isn't right, tell me that day, with photos, and I'll make it right under the terms on the Our Promise page.